Holiday Executive

Description

Holiday Executive
Goldfinchs Tours & Travels • Coimbatore, Tamil Nadu
Full–time

Job description
**Responsibilities**:

- escorting guests to their accommodation
- organizing and hosting welcome meetings
- selling and organizing excursions and other activities
- selling car hire and other services
- responding to clients' queries (this may involve being on duty for set times each day)
- handling client issues, such as lost luggage or passports, allegations of theft or other crimes, problems with rooms, health problems, injuries or even deaths
- dealing with unforeseen 'non-client' problems, like flight delays, transport strikes or weather conditions
- resolving any conflict with or between clients
- establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies
- maintaining an in-depth knowledge of the resort and the local area in order to answer clients' questions
- completing risk assessments and health and safety checks
- keeping basic accounts and records and writing reports
- assisting in the support and training of new holiday representatives.
• *job requirements**
- 2 years previous experience in India tourism
- presenting, listening and negotiation skills
- a commitment to high levels of customer service
- good business awareness and selling skills
- teamworking ability and leadership skills
- planning and organizational skills
- flexibility
- a friendly and approachable manner
- problem-solving ability

Pay: ₹40,000.00 - ₹50,000.00 per month
• *Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift
• *Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Coimbatore, Tamil Nadu (required)

Ability to Relocate:

- Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

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