Customer Care Executive

Description

UD772 Customer Care Executive (E-commerce)
Pratapsons
Coimbatore, Tamil Nadu
Full–time
No Degree Mentioned
Job description
Company Description

Pratap Sons, established in 1954 and spanning over four generations, specializes in bespoke clothing for women, including bridal lehengas, sarees, salwar suits, and more. With a flagship store in Jaipur, our 40,000 square feet space offers a contemporary twist on Indian craftsmanship, curated meticulously for every occasion.

Role Description

This is a full-time on-site role for a Customer Care Executive (E-commerce) at Pratap Sons in Jaipur. The role involves providing exceptional customer support, ensuring customer satisfaction, managing customer service inquiries, effective communication with clients, and driving sales through excellent service.

Qualifications

- Customer Support, Customer Satisfaction, and Customer Service skills
- Strong Communication abilities
- Sales experience
- Excellent problem-solving skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- A friendly and approachable demeanor
- Experience in the retail or e-commerce industry is a plus

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