Customer Care Executive only Female

Description

Customer Care Executive only Female
PUTCHI NEXUS PRIVATE LIMITED
Peelamedu, Coimbatore, Tamil Nadu
₹15,000 - ₹20,000 a month
Full job description
walk-in for the interview ( 20/11//2024) Time : 9.30 am
(Freshers with strong communication skills can apply)
Job Title: Customer Support Representative
Department: Customer Support
Reports to: Customer Support Manager
Summary:
The Customer Support Representative is responsible for providing excellent customer service to our customers by answering their questions, resolving their issues, and providing them with the information and support they need.
Responsibilities:
• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate complex issues to the appropriate team or manager
• Provide customers with accurate and up-to-date information about our products and services
• Maintain a positive and professional attitude at all times
Qualifications:
• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to work under pressure and meet deadlines
Desired Skills:
• Experience with customer relationship management (CRM) software
• Experience with social media customer support
Benefits:
• Competitive salary and benefits package
• Opportunity to work for a growing company
• Chance to make a difference in the lives of our customers.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
• Cell phone reimbursement
• Paid sick time
Schedule:
• Day shift
Work Location: In person
Expected Start Date: 20/11/2024

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